You'll need

• iPhone 5s or a later model
• iOS 12.0 or a more recent version
• Mobile data turned on

• Got to the home screen and select the Phone app.
• Choose voicemail
• Choose Set up and create your voicemail password, then tap done.
• Select Custom or Default. If you choose Custom, you can record a greeting.
• Press Save.

You can listen to your messages by selecting the play button. You can also call the person back who left you the message by choosing call back and you can share messages selecting the share symbol.

No, visual voicemail is free to use and included in your plan. You need to have data available to be able to use it.

Visual Voicemail is included at no extra cost, but you will need to have mobile data available to use it.

Yes, you can remove visual voicemail by dialling 12152. This means you will go back to receiving text notifications.

If changing to another make of phone, you’ll automatically go back to your standard voicemail service